Frequently Asked Questions
JDTesting provides a comprehensive home-to-laboratory service for all tests and programs. Your kit is mailed to you along with a prepaid return envelope for sending back your sample. After testing, your results are delivered to you by mail.
Yes, absolutely. All samples are processed in a UK-based, ISO-accredited laboratory. This ensures that your test results meet the highest scientific standards of accuracy and reliability.
Since May 2022, but our experience has been for over 13 years in total.
Our tests are not offered through the NHS. However, certain health insurance companies may cover some of the costs. If you have health insurance, your provider can confirm whether a specific test is included in your coverage.
Age 2+
Once your sample reaches our lab, the typical turnaround time for results is 5–7 working days. We’ll notify you via email as soon as your report is ready.
Allergy and intolerance are frequently mistaken for one another or believed to be the same, but they are actually quite different. An allergy is an immediate and potentially severe or life-threatening reaction to a food or drink, often occurring from a young age and involving the antibody IgE. Intolerance, on the other hand, can develop later in life and typically has delayed symptoms, making it harder to identify the offending food or drink. Testing can help identify trigger foods more quickly and accurately.